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Important Notices

Important Notices

This website is produced and maintained by the Trade and Industry Department ("TID"), the Government of the Hong Kong Special Administrative Region ("the Government").  Please read the following terms and conditions carefully before using this website.  By using this website, you agree to abide by the terms and conditions set out below.

Copyright

The contents available on this website, including but not limited to all text, graphics, drawings, diagrams, photographs and compilation of data or other materials are protected by copyright. Unless otherwise indicated, the Government is the owner of all copyright works contained in this website.

To encourage a wider distribution of the trade and industry information, the TID would have no objection for users to disseminating or reproducing the materials or part of the materials on this website, provided that the TID is duly acknowledged and that the re-dissemination or reproduction is for a non-commercial purpose (e.g. all related webpages should carry no advertisement of a commercial nature). Such consent is not however applicable to materials the copyright of which belongs to a third party.

Prior written permission from TID is required for external website in building hyperlink to any web pages in this website. Linking to this website should be for non-commercial purpose only and that no content of this website is loaded into a frame on the external website.

Disclaimer

The information provided by the TID on this website is for reference only. Whilst the Government endeavours to ensure the accuracy of the information on this site, no express or implied warranty is given by the Government as to the accuracy of the information.

This website also contains information from other parties and includes hyperlinks to external websites (collectively called "the other information") for users' convenience. The Government expressly states that it has not approved nor endorsed the other information contained in or in connection with this site, and will not be responsible for the content of such external websites.

The Government does not accept any responsibilities and liability for any loss or damage whatsoever (including, without limitation, loss of profits, business interruption, loss of information, infringement of copyrights) arising from any cause whatsoever in connection with this website. The Government is entitled to delete, suspend or edit all information at any time at its absolute discretion without giving any reason. Users are responsible for making their own assessments of all information contained in or in connection with this website and are advised to verify such information and obtain independent advice before acting on it.

The Simplified Chinese version of this website is converted from the Traditional Chinese version by using translation software. If there is any inconsistency between the two versions, the Traditional Chinese version shall prevail. The Government does not accept any responsibilities for any loss or damage whatsoever arising from the errors or omissions that may remain in the Simplified Chinese version.

Security Statement

You acknowledge and agree that the Government shall not be responsible in any manner for direct, indirect, special or consequential losses or damages howsoever arising out of the use of this website. The Government does not guarantee that any messages sent over the Internet will be completely secure. The Government does not accept any responsibility for any damages incurred by you if you send a message to us, or if the Government sends a message to you at your request, over the Internet. Communications over the Internet may be subject to interruption, delayed transmission due to Internet traffic or incorrect data transmission due to the public nature of the Internet or otherwise.

Access to Information

For access to information, please refer to TID's relevant webpage at https://www.tid.gov.hk/english/aboutus/deptprofile/code.html.

Accessibility Statement

We are committed to ensuring that our website conforms to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1 Level AA requirements to the maximum extent. However, not all Level accessibility features are incorporated for the page you just browsed because of one (or more) of the following reasons:

  1. The page contains contents owned by third party and conversion is not appropriate as it may affect the accuracy of the contents.
  2. The page contains multi-media and PDF materials. It is not possible to incorporate all Level AA accessibility requirements in these materials due to technical constraints. Nonetheless, these materials are so located as not to affect the accessibility of other contents in our website.
  3. The page contains some archive materials that are not frequently used.

Should you have any enquiries or comments on its accessibility, please contact us by phone or email.

Telephone number: 2398 5133
Email address: smelink_enquiry@tid.gov.hk

Accessible by Popular Browsers and Operating Systems

The HTML 5 standard has been applied to the webpages, and users can access them with any browser that complies with the standard. But exactly how a webpage is displayed differs between browsers, computers and operating systems. For the best viewing, we suggest that you use the latest version of Microsoft Edge, Mozilla Firefox, Safari or Google Chrome.

Chatbot Function

This website is integrated with an Artificial Intelligence (AI) chatbot to help users navigate through the website and facilitate their search for information, including URLs to relevant webpages, featured in the website.

Operating on natural languages processing and machine learning technologies, the chatbot analyses the inputted texts (supported in Traditional Chinese, Simplified Chinese and English) to try to understand users’ needs and provide them with suitable information. Given the great variety of enquiries and limitations of machine learning, the chatbot’s response may not be always correct. We will strive to improve the chatbot’s accuracy by learning the suitable answers to various questions through conversations with users.  

Should you need help from TID staff, please contact us by phone or email.
Telephone number: 2398 5133
Email address: smelink_enquiry@tid.gov.hk

The chatbot function will not request users to provide any personal identifiable information. To secure the protection of your privacy with respect to personal data, you should not provide any personal identifiable information when using the chatbot.

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